Following a discussion with our Bookings Team confirming group size and availability, cost, date of visit, duration of stay, nature of disabilities of the group etc, we can make a ‘provisional’ booking with the group leader. The provisional booking will secure your booking for 1 month.
We will confirm the details of the provisional booking by email (and will include various booking related forms, eg Booking Form, Medical Form etc), and you as the group leader will then have 1 month to confirm the booking by paying a deposit of £50 per person attending and returning a completed Booking Form.
Following this, you will have a confirmed booking; we will send an invoice out by email 12 weeks before the start of your visit, requesting the outstanding amount to be settled which is due 8 weeks before your arrival.
It is vital that we receive a Medical Form for EVERY member of your group/family/school visiting (all pupils, cares, staff etc!) – these can be downloaded here if need be.
Group bookings of 12 or more will receive a call from our Activities Team, for a pre-visit discussion, typically 2-4 weeks before the start of your course. We will discuss your aims and particular requests of the group, and will strive to customise your visit accordingly.